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Call for Papers

Call for Papers

International e-Conference on
Business Excellence and Quality Management in the Digital Age

[27-28 February, 2023]


Organizations take out journeys to reach business excellence and these are never ending ones. As the competitive landscapes change, firms look out for new ways to improve their performance and excel in their field of business. For the last many decades, one path in this journey has been through quality management initiatives like Total Quality Management (TQM), Six Sigma, ISO certifications, Business Excellence Awards and others. Another path is embracing innovative technologies which can provide sustained competitive advantage. Today, organizations have realized that technology and related infrastructure is not just an enabler but a driving force in their journey towards excellence. The COVID-19 pandemic and the resultant lockdowns have made the digital transformation of organizational processes inevitable. This need for digital transformation has opened up a gamut of opportunities for organizations along with lots of challenges. This international e-conference on the theme, “Business Excellence and Quality Management in The Digital Age” aims to provide a platform for academicians, researchers, industry practitioners and thought leaders to discuss the emerging changes which are being witnessed in the current business environment.

The International e-Conference on Business Excellence and Quality Management in the Digital Age has been scheduled to be held during the 27-28 February, 2023 in City University Ajman, Ajman, UAE in virtual mode. The conference would have following themes:

  1. Performance measurement tools & techniques
  2. Competitive strategies and business excellence
  3. Total Quality Management and Organizational effectiveness
  4. Strategic alliances based on core competencies
  5. Productivity and quality improvement strategies/standards
  6. Measures/metrics, benchmarking, best practices
  7. Digital transformation and service quality
  8. Innovation, entrepreneurship and process improvement
  9. Leadership and continuous improvement
  10. Six Sigma Approach, continuous improvement, knowledge management
  11. Technology and sustainable development goals
  12. New Normal post-COVID challenges

Researchers, Academicians, and Scholars are invited to submit abstracts for papers, not exceeding 200-300 words in English, by 10th December, 2022, including the title, names of all authors, e-mail addresses of the authors. Authors of the selected papers will be invited to present their paper in the e-conference.

Submit Abstract / Register